FAQ
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1) Will using Express Oil Change and Service Center Void my Manufacturer Warranty?
Express Oil Change & Service Center Uses only the highest quality automotive products and services which meet or exceed all manufacturer warranties for all makes and models.
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2) The dealer says I have to use only the manufacturer of the vehicle brand filter only?
The Magnuson-Moss Warranty Act states, Manufacturer’s cannot require that only branded parts be used with the product in order to retain the warranty. If they do they must supply the parts at no cost to the consumer.
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3) Does it really take just 10 minutes?
Most vehicles are completed from start to finish in approximately 10-12 minutes.
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4) Does Express Oil Change & Service Center offer any other services beyond an oil change?
Yes, at Express Oil Change & Service Center we are a full service automotive facility. We not only perform an oil change for your vehicle but we do a 20 point inspection on each car/truck, and we also offer a full service Mechanical repair shop including Brake Service, Tune-Ups, Tire Service, Timing Belts and much, much more!
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5) Do you Accept Fleet Maintenance Cards such as PH&H or Wright Express?
Yes, Express Oil Change & Service Center Accepts most Fleet Maintenance Providers Cards including Wright Express, PH&H (Red & Blue), Fuelman, Wheels Inc., Map Inc., Enterprise Fleet, Voyager and more.
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6) How often should I change my Oil?
Every 3 Months or 3,000 Miles. All vehicle Manufacturer’s list two maintenance schedules in your owner’s manual, one which is a “Severe Service Schedule” and a “Normal Driving Conditions Schedule”. The following conditions are considered “Severe Service”:
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- Frequent trips of 10 miles or less at speeds of under 60 m.p.h., like dropping the kids off at school or soccer practice
- Traffic that requires frequent stops and idling, like rush hour commutes
- High temperature operation and stops and starts in cold weather
- Dusty conditions, which are more prevalent than we realize -
7) Why should I change my oil every 3 months or 3,000 miles?
There are two important reasons to change motor oil.
First, motor oil is packed with important protective additives that can be depleted after about 3,000 miles. Frequent oil changes are the best way to maintain adequate levels of protection for today’s high-performing engines, especially those driven under “stop and go” conditions like errand-running and city traffic.
Second, motor oil becomes contaminated during use by partially-burned and unburned fuel, water vapor, dust, and even metal shavings. Contaminates sometimes don’t burn off under the most common kinds of driving conditions; instead they can turn into sludge. Sludge reduces engine performance and restricts oil flow throughout the engine.
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8) Can you look at my motor oil and tell if it needs to be changed?
A common misconception is that high quality motor oil should come out of an engine looking clean at the time of an oil change. Nothing could be further from the truth. If the oil is doing its job of cleaning the engine, then it should be dirty when it is drained. Motor oil will start looking dirty a short time after it is put to use. In the case of diesel engines, the oil will look dirty within a few hours of operation. These are signs that the motor oil is doing its job of keeping soot, dirt, and other combustion contaminants in suspension to be carried to the filter or removed from the crankcase when the oil is changed. Motor oils have been formulated to hold these contaminants in suspension until they can be removed with an oil and filter change.
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9) Do I need to wait through a “Break-in” Period before using synthetic motor oils?
It was common years ago for engine manufacturers to recommend non-detergent oils for engine break-in. This was when the pistons used cast-iron “square-faced” rings and the rings needed to wear some to “seat” into the engine. With today’s technology of oils and engine manufacturing, engine manufacturers’ no longer recommend the use of non-detergent oils for the break in period. In fact, engines today are factory-filled with high quality API SL performance motor oil, which contains high levels of detergents and dispersant additives.
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10) I use synthetic motor oil in my vehicle, can I drive more than 3,000 miles?
Changing only your oil filter every 3000 miles and topping off the oil can extend drain intervals. Express Oil Change & Service Center does not recommend extending oil drain intervals beyond the “severe service” maintenance interval of three months or 3,000 miles, whichever comes first. Also, we are unaware of any automobile manufacturer in the United States that currently recognizes using any synthetic oil beyond the recommended oil change intervals outlined in their owner’s manual. We emphasize severe service since the majority of motor vehicles are operated in severe driving conditions such as short trips (under 10 miles), dusty or sandy conditions, cold weather, extended idling periods, trailer towing or other harsh conditions. Contamination by normal wear particles, water, fuel, and other combustion by-products, as well as additive depletion, are the main reasons for changing conventional oils on a regular basis. Synthetic oils are equally susceptible to this problem. The only way to remove these contaminants is to change the oil and filter within manufacturers’ recommended intervals.
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